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If you have a fully managed dedicated server with us, then we offer custom PHP/MySQL configurations, firewalls for dedicated IPs, DNS, and httpd configurations.
Cpanel extension installation will be granted as long as it does not interfere with the security, stability, and performance of other users on the server.
We do not provide emergency support/Phone Support/Live Chat Support. Support may take some hours sometimes.
We do not offer any support for webmaster-related issues, including coding, installs, or error solving. If there is an issue where a library or server configuration is involved, we can help if it's possible from our end.
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Once you have downloaded our product, you may contact us for support via email, and we will do our best to resolve your issue. Smaller bug fixes will be addressed via email, after which we will update the core package. Support is offered to verified users by tickets only. Requests made via email and live chat are not supported.
You may not claim intellectual or exclusive ownership of any of our products, modified or unmodified. All products are our property. Our products are provided "as is" without warranty of any kind. In no event will our entity be liable for any damages arising out of the use or inability to use our products.
We do not offer any warranty or guarantee of our services. Once our services have been modified, we cannot guarantee they will work with all third-party plugins, modules, or browsers. Please ensure compatibility before use.
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We do not guarantee full SEO campaign delivery within 24 hours or any timeframe. If you are selling services requiring time-sensitive results, use our services at your own risk.
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